Peak HR Solutions.

Frequently Asked Questions

Find answers to common questions about TeamTrack HRM

What is TeamTrack HR Management System?

TeamTrack HRM is a comprehensive Human Resource Management System that helps businesses manage employees, payroll, attendance, leave, performance reviews, and more from a single integrated platform.

How do I get started?

Getting started is easy! Simply click the "Get Started" button, create your account, and you'll have access to a free trial. Our onboarding process will guide you through setting up your company profile and importing your employee data.

Is there a free trial?

Yes! We offer a free trial period so you can explore all features of TeamTrack HRM. During the trial, you'll have full access to all functionalities with no credit card required.

What features are included?

TeamTrack HRM includes comprehensive features such as:

  • Employee Management & Onboarding
  • Payroll Processing & Payslip Generation
  • Attendance & Time Tracking
  • Leave Management System
  • Performance Reviews & Appraisals
  • Document Management
  • Recruitment Management
  • Analytics & Reporting

Is my data secure?

Absolutely! We use enterprise-grade security measures including data encryption, secure servers, regular backups, and comply with international data protection regulations. Your data privacy and security are our top priorities.

Can I customize the system for my business needs?

Yes! TeamTrack HRM offers extensive customization options including custom fields, workflows, approval processes, and branding. You can tailor the system to match your specific business requirements.

What kind of support do you provide?

We offer comprehensive support including email support, knowledge base articles, video tutorials, and dedicated account managers for enterprise customers. Our support team is available Monday through Friday during business hours.

Can I integrate with other systems?

Yes! TeamTrack HRM offers API access and integrations with popular business tools including accounting software, communication platforms, and other HR systems. Contact our sales team to learn more about available integrations.

How is pricing determined?

Pricing is based on the number of employees and the features you need. We offer flexible pricing plans to accommodate businesses of all sizes, from startups to large enterprises. Contact us for a customized quote.

Can I export my data?

Yes, you can export your data at any time in various formats including CSV, Excel, and PDF. We believe in data portability and ensure you have full control over your information.

Is there a mobile app?

TeamTrack HRM is fully responsive and works seamlessly on mobile devices. You can access all features through your mobile browser, and we're working on dedicated mobile apps for iOS and Android.

What happens if I need to cancel?

You can cancel your subscription at any time. There are no long-term contracts, and you can export your data before cancellation. Please refer to our Refund Policy for more details.

Still have questions?

Our support team is here to help you.

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